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Mission
Who We Are
ShipEak is a global logistics and shipping intelligence platform that helps eCommerce businesses and D2C brands to streamline their operations. Our website address is:- https://www.shipeak.com/
Privacy Policy
At ShipEak, your privacy isn't just a policy it's our promise, backed by global security standards to ensure your data stays protected, transparent, and in your control every step of the way.
Comments and User Interactions
When visitors leave comments or interact with ShipEak content, we collect the data submitted in the form (such as name and email), along with the visitor’s IP address and browser user agent information to help detect spam.
An anonymized string (hash) created from your email address may be shared with the Gravatar service to verify your usage. Gravatar’s privacy policy is available at: https://automattic.com/privacy/. Once your comment is approved, your profile picture (if available) will be visible to the public alongside your comment.
Media Uploads
If you upload images or media to the ShipEak website, we recommend avoiding files that include embedded location data (EXIF GPS). Visitors to our site may be able to download and extract location data from media files.
Cookies
- When you leave a comment on our site, you may opt to save your name, email, and website in cookies for convenience, so you won’t need to re-enter details for future comments. These cookies will remain for one year.
- Visiting the login page may set a temporary cookie to check if your browser supports cookies. This cookie does not contain personal data and is discarded when you close your browser.
- Upon logging in, we set cookies to save your login information and screen preferences. Login cookies last two days, and screen options cookies last one year. If you select "Remember Me," your login will persist for two weeks. Logging out removes these cookies.
- Editing or publishing content may create a cookie in your browser with the post ID of the article edited. This cookie expires after one day and does not contain personal data.
Data Sharing
If you request a password reset, your IP address may be included in the reset email for security purposes.
Data Retention
- Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically, instead of holding them for moderation.
- For registered users, ShipEak stores personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (excluding usernames). Website administrators also have access to this information for management purposes.
Your Rights Over Your Data
If you have an account with ShipEak, or if you’ve left comments, you can request an exported file of the personal data we hold about you, including any data provided by you. You may also request that we erase your personal data, except for information we are obligated to retain for administrative, legal, or security reasons.
Where Your Data Is Sent
Visitor comments and submissions may be checked through an automated spam detection system.
Commitment to Data Security
ShipEak complies with international data protection standards, including SOC 2, ISO 27001, ISO 27701, and GDPR, to ensure that your data is protected and processed securely.
Contact Us
For any privacy-related concerns or requests, please contact our Privacy Team at:- https://www.shipeak.com/contact/
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