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Keep Customers Informed. Reduce WISMO. Boost Loyalty.
Real-Time Shipment Tracking with ShipEak
In today’s fast-paced E-commerce & quick-commerce industry, customers
demand real-time visibility of their orders. ShipEak shipment tracking
module ensures your brand delivers a transparent & engaging post-purchase
experience. With tracking across 550+ global carriers including FedEx, UPS,
DHL, USPS; ShipEak helps businesses to keep customers informed & engaged.
We are trusted by major global brands
Give your buyers real-time visibility with 500+ carrier integrations and reduce WISMO tickets effortlessly.
ShipEak Real-Time Shipment Tracking That Delivers Peace of Mind
Customers frequently contact support teams asking for delivery updates because shipment information is often scattered across multiple carrier portals. This lack of visibility increases WISMO tickets, support workload, and customer frustration.
ShipEak Shipment Tracking centralizes tracking across 500+ carriers and automatically shares shipment updates via Email, SMS, and WhatsApp. With branded tracking pages and real-time visibility, businesses can reduce support queries, improve transparency, create a better post-purchase experience.
Features of ShipEak Shipment Tracking
Power modules to simpilfy your entire logitics and post-purchase journey.
Global, Real-Time Visibility
ShipEak’s shipment tracking supports over 550 carriers worldwide and provides a unified tracking solution for diverse shipping needs. Whether domestic or cross-border, our platform makes sure proper real-time updates on shipment status from warehouse to doorstep.
Branded Tracking Pages for Improved Experience
Transform the post-purchase journey into a brand experience with customizable, branded tracking pages. Reflect your brand identity, personalized messaging, keep customers engaged throughout the delivery process. Thse are:- Customize Colors & Logos, Add Promotional Banners & Cross-Selling Options, Personalized Messaging for Key Status Updates.
Multi-Channel Notifications
Keep customers in the loop with automated shipment updates delivered by ShipEak through their preferred channels:- WhatsApp: Real-time alerts directly on customers’ phones, SMS: Quick updates for key delivery milestones, Email: Detailed tracking links and notifications, IVRS: Voice-based updates for enhanced accessibility. This multi-channel approach ensures customers are always informed, reducing “Where is my order?” (WISMO) inquiries and boosting satisfaction.
AI-Driven Accuracy and Predictability
Powered by AI, ShipEak’s system predicts delays and delivery exceptions, enabling proactive communication with customers. This predictive tracking gives smoother delivery management and reduces failed delivery attempts.
Quick Carrier Integration
ShipEak supports real-time tracking across 550+ global carriers, including integration with- FedEx, UPS, DHL, Blue Dart, Delhivery, and more! Business can onboard new carriers in a day & maintain tracking visibility, ensuring a smooth delivery experience for customers.
Developer-Friendly APIs and Easy Integration
ShipEak provides developer-friendly APIs for rapid API integration with your existing E-commerce platform, Order Management System (OMS), or Warehouse Management System (WMS). Connect tracking data to your existing workflows, ensuring a consistent customer experience.
Comprehensive Analytics and Reporting
Track delivery performance with real-time insights into:- Delivery success rates, Carrier performance metrics, WISMO inquiry volumes, customer satisfaction scores. These insights help you optimize carrier selection, refine customer communications, drive operational improvements.
Secure and Compliant
Your data and your customers’ data are safe with ShipEak. Our platform complies with GDPR and holds certifications including SOC 2, ISO 27001, and ISO 27701.
Seamless Integration with Your Tech Stack
ShipEak integrates with leading eCommerce platforms (Shopify, Magento, WooCommerce, BigCommerce) and backend systems (WMS, OMS, ERP). This enables synchronized carrier management, order processing, and tracking in a unified ecosystem.
Everything You Need. All in One Platform
Power modules to simpilfy your entire logitics and post-purchase journey.
Shipment Tracking
ShipEak helps in tracking shipments in real time across 550+ carriers with its AI-powered branded tracking pages and multi-channel notifications. It keeps customers informed at every step, minimizes WISMO inquiries and improve customer satisfaction.
Return Management
ShipEak’s automated returns portal simplifies the process by aligning with your return policies, reducing operational overhead. Customers can easily initiate returns, receive instant updates, and enjoy a hassle-free experience.
Multi-Carrier Shipping
ShipEak helps in quickly connecting with 500+ global carriers including FedEx, Blue Dart, and India Post, for flexible shipping options. Scale operations effortlessly by adding new carriers within a day and optimizing deliveries using ShipEak multi-carrier shipping integration.
Logistics Automation
Automate key logistics processes, from tracking to order allocation, with ShipEak’s AI-driven workflows. Increase efficiency, reduce manual errors, and save time across shipping operations.
ShipEak: Deliver Clarity, Build Trust, Take Control
Power modules to simpilfy your entire logitics and post-purchase journey.
Turn Every Shipment Into a Brand Experience
1: Branded Tracking Page
Create fully branded tracking pages that keep customers engaged after checkout. Showcase your brand, promotions, and delivery updates in one seamless experience.
Real-Time Visibility Across Every Shipment
2: Real-Time Shipment Tracking
Track shipments across carriers from a single dashboard. Keep customers informed with live updates and reduce WISMO inquiries.
Built to Scale. Designed for Reliability.
3: Shipment Tracking Platform
Monitor millions of shipments with enterprise-grade performance, carrier connectivity, and actionable delivery intelligence.
Stay Ahead of Delays Before Customers Ask
4: Smart Tracking & Notifications
Use AI-powered tracking insights and automated notifications to proactively manage delivery exceptions, and improve customer satisfaction.
Everything you need to manage shipping operations from one dashboard.
5. All-in-One Shipping Platform
Track shipments, automate workflows, analyze performance, and streamline fulfillment without complexity.
Turn shipping data into measurable business outcomes.
6. Ecommerce Growth Dashboard
Increase delivery success, reduce returns, and create better post-purchase experiences that drive customer retention.
How ShipEak customers improve revenue and retention
Get a Free Demo to Know More About ShipEak Product
Seamless integration
500+ carriers
Access a wide-reaching network of global shipping partners, including postal services, last-mile couriers, freight forwarders, 3PLs, LTL carriers, major carrier subsidiaries, and trusted local delivery providers.
50+ platforms
Getting started is simple- just plug into ShipEak native integrations with Shopify, NetSuite, Salesforce Commerce, Magento, Klaviyo, Zendesk, Attentive, and more.
Tracking API and webhook
No more complex coding. ShipEak developer-friendly tracking APIs and webhooks connect you to 500+ carriers worldwide without the hassle.
Smart Businesses Count on ShipEak for
Scalable, Multi-Carrier Shipping Across Borders
A big opportunity for your business growth. Delivering Results for Industry Leaders. We are
proud of our work for and have worked hard.
35,000,00
Shipments Processed monthly
+2000
Cities Served Worldwide
+756
Satisfied Clients
+90
Operational Countries
Integrate multi-carrier tracking via API
Add shipment tracking to your platform effortlessly. With ShipEak’s API, you can offer real-time delivery updates without heavy development work.
- Global coverage: 600+ carrier integrations and 45+ languages
- Accuracy: Normalized data and standardized 5 main- and 28 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
FAQs on ShipEak Tracking Software
ShipEak integrates with 550+ global carriers to deliver instant, accurate tracking updates. Customers receive proactive notifications via SMS, email, and WhatsApp, ensuring full transparency and reducing “Where is my order?” (WISMO) inquiries.
Absolutely! ShipEak lets you create fully branded tracking pages, ensuring your customers enjoy a consistent and engaging experience from checkout to delivery, complete with personalized updates and promotional offers.
Our AI-powered system monitors carrier performance and shipping conditions in real time, selecting the best carrier and optimizing routes to reduce failed deliveries and costly returns.
Yes, ShipEak integrates with leading platforms like Shopify, Magento, WooCommerce, and BigCommerce. This further synchronizes orders and tracking data for a unified logistics experience.
ShipEak consolidates multi-carrier tracking into a single, branded interface, and provides proactive updates across channels. It gives rich insights into delivery performance- all in one platform, reducing the need to juggle multiple carrier systems.
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