Logistics Intelligence Platform
Shipeak is an AI-powered logistics intelligence platform that automates and optimizes shipping, tracking, and returns for E-commerce businesses.
We are trusted by major global brands
ShipEak helps in tracking shipments in real time across 550+ carriers with its AI-powered branded tracking pages and multi-channel notifications. It keeps customers informed at every step, minimizes WISMO inquiries and improve customer satisfaction.
ShipEak’s automated returns portal simplifies the process by aligning with your return policies, reducing operational overhead. Customers can easily initiate returns, receive instant updates, and enjoy a hassle-free experience.
ShipEak helps in quickly connecting with 500+ global carriers including FedEx, Blue Dart, and India Post, for flexible shipping options. Scale operations effortlessly by adding new carriers within a day and optimizing deliveries using ShipEak multi-carrier shipping integration.
Automate key logistics processes, from tracking to order allocation, with ShipEak’s AI-driven workflows. Increase efficiency, reduce manual errors, and save time across shipping operations.
Efficiently manage Cash on Delivery (COD) operations, including cash reconciliation and rider settlements. ShipEak provides faster payouts and accurate financial tracking to manage the complete COD processes.
Reduce Return to Origin (RTO) rates by automating communication with customers on failed deliveries. ShipEak proactively manages reattempts and gives better delivery success rates.
Provide accurate delivery date predictions powered by real-time data and advanced algorithms. Improve customer confidence and satisfaction by setting clear expectations on when their orders will arrive.
ShipEak’s machine learning engine recommends the best carrier for each shipment based on performance data. This ensures optimized delivery routes, lower costs, and improved customer satisfaction.
Create a customized, branded tracking experience that reflects your company’s identity. Engage customers with real-time updates and personalized notifications across multiple channels.
Simplify E-commerce shipping with one powerful platform. Manage orders, print labels, track deliveries, and handle returns effortlessly. Save time, cut costs, and scale business faster with smart automation.
Simplify E-commerce shipping with one powerful platform. Manage orders, print labels, track deliveries, and handle returns effortlessly. Save time, cut costs, and scale your business faster with smart automation.
Hear from our users who have saved thousands on their Startup and SaaS solution spend.
Shipeak has transformed the way we manage logistics. Before switching, we struggled with high delivery exceptions and manual courier selection. With Shipeak AI-powered recommendations and automated fulfillment workflows, our delivery success rate improved by over 22% in just three months, and our operations team can focus on growth rather than manual shipping tasks.
Integrating Shipeak into our E-commerce stack was a game-changer. The multi-carrier automation and real-time tracking dashboards have reduced our daily support tickets by 35% while improving delivery predictability. The platform’s intuitive interface and proactive exception handling have made E-commerce logistics one less thing for us to worry about.
As a growing marketplace seller, logistics used to be our biggest pain point. Shipeak helped us cut shipping costs by 18% within the first quarter by recommending optimal couriers and automating returns. Their analytics and insights are now a core part of our weekly operations reviews.
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Connect with our post-purchase experts to see how Shipeak can transform your customer journey.
Got questions? We've got the answers! Explore Shipeak’s FAQs to discover how we make shipping smarter, faster, and more reliable.
Shipeak is an AI-powered logistics intelligence based platform that is designed for E-commerce businesses and D2C brands. It helps the businesses to improve post-purchase experiences and provide key features like shipment tracking, logistics automation, returns management, multi-carrier shipping, API integrations with shipping carriers, WMS, and E-commerce storefront etc.
Shipeak helps the customers in solving the WISMO (Where is my Order) problems and provides real time tracking of shipments, AI-predicted delivery dates, automated returns handling. This further improves customer satisfaction and loyalty.
Yes! Shipeak integrates with popular E-commerce platforms like Shopify, Magento, BigCommerce, WooCommerce, major ERP/WMS systems and ensures a proper unified shipping ecosystem for online businesses.
Shipeak supports tracking across 500+ global carriers and provides branded tracking pages and multi-channel notifications (WhatsApp, SMS, email, IVRS) to keep customers updated in real-time.
The platform provides a self-service returns portal that automates approvals, generates return labels, and keeps customers informed throughout the process, minimizing manual intervention.
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