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Turn Tracking into a Revenue Channel and Elevate the Post-Purchase Experience
ShipEak Branded Tracking Page
In the world of eCommerce and D2C, the post-purchase journey is as important as the sale itself. Customers expect real-time updates, transparency, and seamless brand experiences from checkout to delivery. With ShipEak’s Branded Tracking Page, you can transform ordinary tracking updates into a branded engagement hub that reinforces trust, drives loyalty, and boosts conversions.
We are trusted by major global brands
Engage Customers Post-Purchase with Your Own Tracking Hub.
ShipEak Branded Tracking Page
The traditional tracking experience—generic carrier pages and disconnected updates—fails to meet modern customer expectations. A branded tracking page ensures:- 1. Consistent brand visibility throughout the post-purchase journey, 2. Proactive, real-time updates that reduce “Where is my order?” (WISMO) inquiries, 3. Opportunities to drive engagement, cross-selling, and repeat purchases, 4. Enhanced customer satisfaction and loyalty.
ShipEak empowers businesses to own the tracking experience and transform it into a competitive advantage.
🌟 Key Features of ShipEak’s Branded Tracking Page Module
Customizable Design to Reflect Your Brand
Create a fully branded tracking page that mirrors your website’s look and feel. Customize colors, logos, fonts, and messaging to ensure a consistent, immersive customer experience from checkout to delivery.
Real-Time Shipment Updates
ShipEak integrates with 550+ global carriers to provide accurate, real-time tracking information. Customers can view live shipment status, estimated delivery dates, and milestones, keeping them informed and reducing anxiety.
Multi-Channel Notifications
Complement the tracking page with automated notifications via SMS, WhatsApp, email, and IVRS. Customers receive timely updates at key delivery stages, ensuring they’re always in the loop without having to check manually.
Cross-Selling and Promotional Opportunities
Turn tracking into a revenue channel by adding personalized product recommendations, promotional banners, and discount offers directly on the tracking page. This encourages repeat purchases and increases average order value.
Mobile-Optimized for On-the-Go Tracking
ShipEak’s branded tracking pages are fully responsive and mobile-friendly. Whether customers access them via desktop, tablet, or smartphone, the experience remains engaging.
Personalized Messaging & Customer Engagement
Tailor tracking messages based on customer segments, order types, or delivery stages. For example:- “Your order is on its way! While you wait, check out our new arrivals.”, “We’ve got a special offer just for you—available until your order arrives!”
Custom Tracking URL with Your Domain
Reinforce brand trust and professionalism with a custom tracking URL (e.g., tracking.yourbrand.com) instead of generic carrier URLs. This keeps the entire journey within your brand ecosystem.
Integrated Feedback Collection
Encourage customers to provide feedback at key touchpoints (e.g., “How was your delivery experience?”). This valuable data can inform improvements and enhance customer loyalty.
Seamless Integration with eCommerce Platforms
ShipEak’s branded tracking integrates effortlessly with major platforms like Shopify, Magento, WooCommerce, BigCommerce, and marketplaces. Setup is quick, and the tracking page updates automatically based on carrier data.
ShipEak - All in One Platform to Deliver Clarity, Build Trust, and Take Control of Post-Purchase Ecommerce Logistics
1. Send timely tracking updates to customers to keep them updated
2. Enable a Single Order tracking page for customers
3. Identify Shipping Delays and auto-escalate to shipping carriers
4. Take 'Issue Specific' Customer feedback on failed deliveries and send to carriers
5. Help Customers to report Fake Delivery Attempts by carriers
6. Final Outcomes achieved by the Ecommerce Company
How ShipEak customers improve revenue and retention
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Seamless integration
500+ carriers
Quickly connect with a global network of carriers, postal services, last-mile couriers, 3PLs, freight forwarders, LTL carriers, major carrier subsidiaries, and trusted local delivery partners.
50+ platforms
No hassle, no headaches- connect ShipEak directly with Shopify, NetSuite, Salesforce, Magento, Klaviyo, Zendesk, Attentive, and more in minutes.
Tracking API and webhook
Built to make developers’ lives easier, ShipEak tracking APIs and webhooks help you quickly connect to over 500 carriers worldwide; without the usual headaches.
Deliver Branded Tracking Experiences That
Convert - Trusted by Top Global Merchants
A big opportunity for your business growth. Delivering Results for Industry Leaders. We are
proud of our work for and have worked hard.
35,000,00
Shipments Processed monthly
+2000
Cities Served Worldwide
+756
Satisfied Clients
+90
Operational Countries
Integrate multi-carrier tracking via API
Integrate real-time shipment tracking on your website effortlessly. ShipEak’s tracking API provides multi-carrier visibility without adding pressure to your development resources.
- Global coverage: 600+ carrier integrations and 45+ languages
- Accuracy: Normalized data and standardized 5 main- and 28 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
FAQs- ShipEak Branded Tracking Page
Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help
ShipEak’s Branded Tracking Page delivers a fully customizable, white-labeled tracking experience that reflects your brand’s identity. Unlike generic carrier tracking pages, it offers real-time updates, personalized messaging, and promotional opportunities, enhancing the post-purchase experience and driving customer loyalty.
Absolutely! ShipEak allows you to tailor the tracking page with your brand’s logo, colors, fonts, and messaging. You can also include promotional banners, product recommendations, and marketing content, turning the tracking page into an engaging extension of your online store.
By offering real-time updates and proactive notifications through channels like email, SMS, and WhatsApp, customers stay informed about their orders. This transparency reduces WISMO inquiries and creates a seamless, branded experience that builds trust and satisfaction.
Yes, ShipEak’s tracking pages are fully optimized for mobile devices, ensuring a smooth and engaging tracking experience across smartphones, tablets, and desktops. Customers can easily track their orders anytime, anywhere.
The tracking page can display targeted promotions, cross-selling opportunities, and personalized product recommendations. This transforms an otherwise transactional touchpoint into a powerful marketing tool that encourages repeat purchases and boosts revenue.
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