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One Platform to Automate, Optimize, and Scale Your Entire Logistics Operation
ShipEak Product: AI-Powered Logistics Automation Platform
From shipping and tracking to returns and NDR - ShipEak brings every
logistics workflow into one intelligent system. Modern commerce demands
speed, visibility, and efficiency. ShipEak’s product suite is designed to help Ecommerce brands, D2C businesses, marketplaces, enterprises
automate logistics, reduce costs, and deliver exceptional customer
experiences at scale.
We are trusted by major global brands
ShipEak brings the tech backbone D2C and Ecommerce leaders need to simplify business operations and improve client retention.
ShipEak Product – Built for Ecommerce. Powered by Automation. Loved by Brands.
Managing shipping, tracking, returns, carrier performance, and customer communication through multiple tools often creates operational inefficiencies and visibility gaps. As order volumes grow, manual processes become difficult to scale.
ShipEak brings all critical logistics capabilities into a single platform, helping businesses automate operations, improve delivery performance, and create better post-purchase experiences. From shipping automation to returns management, ShipEak provides the tools needed to simplify and scale logistics operations.
Key Features of ShipEak Product
Power modules to simpilfy your entire logitics and post-purchase journey.
Real-Time Shipment Tracking
ShipEak provides real-time tracking across 550 global carriers, including popular providers like FedEx, UPS, DHL, and USPS. Customers receive automated notifications via multiple channels that include WhatsApp, SMS, email, and IVRS. This helps them keep informed at every stage of the delivery journey and reduce WISMO queries.
Returns Management
The platform provides a self-service returns portal that aligns with your business’s return policies. ShipEak return management software automates the approval process, generates return labels, and keeps customers informed throughout the return journey. It helps in improving customer satisfaction and building loyalty.
Multi-Carrier Shipping
Integrate quickly with over 500 global carriers, including FedEx, Delhivery, Blue Dart, and UPS. Businesses can onboard new shipping companies within a day and ensure scalability and flexibility in their Ecommerce shipping operations.
Logistics Automation
Automate key Ecommerce logistics processes, from tracking to order allocation, with ShipEak’s AI-driven workflows. Increase efficiency, reduce manual errors, save money.
Cash on Delivery (COD) Management
Efficiently manage Cash on Delivery operations like cash reconciliation and rider settlements. ShipEak provides faster payouts and accurate financial tracking to manage the complete COD processes and improve business growth.
Non-Delivery Report (NDR) Management
ShipEak automates the handling of failed deliveries by initiating customer communication to ascertain delivery issues and updating carrier partners for re-attempts. This proactive approach helps in reducing the Return to Origin (RTO) rates and improve delivery success.
Branded Tracking Page
ShipEak helps in creating a unique fully customized branded tracking experience that reflects your company’s identity. Better engage with your customers by providing real-time updates and personalized notifications across multiple channels.
Carrier Allocation
ShipEak’s machine learning (ML) engine recommends the best carrier for each shipment based on the past performance data. This ensures optimized delivery routes, lower costs, and improved customer satisfaction.
Estimated Delivery Date (EDD) Prediction
ShipEak predicts accurate delivery dates and helps in setting clear expectations for customers and improving their shopping experience. It does this by utilizing real-time data and AI algorithms.
Analytics and Reporting
ShipEak platform provides advanced level shipping analytics on carrier performance, delivery metrics, and customer feedback. These insights help businesses to make well informed decisions, optimize logistics operations, and give better efficiency.
Fast API Integrations
ShipEak integrates with major Ecommerce platforms like Shopify, Magento, WooCommerce, and BigCommerce, as well as with Warehouse Management Systems (WMS), Order Management Systems (OMS), and ERP systems and provide a unified logistics ecosystem.
Security and Compliance
The platform adheres to international security standards, holding certifications like SOC 2, ISO 27001, ISO 27701, complies with GDPR regulations. This ensures data security & privacy.
Everything You Need. All in One Platform
Power modules to simpilfy your entire logitics and post-purchase journey.
Shipment Tracking
ShipEak helps in tracking shipments in real time across 550+ carriers with its AI-powered branded tracking pages and multi-channel notifications. It keeps customers informed at every step, minimizes WISMO inquiries and improve customer satisfaction.
Return Management
ShipEak’s automated returns portal simplifies the process by aligning with your return policies, reducing operational overhead. Customers can easily initiate returns, receive instant updates, and enjoy a hassle-free experience.
Multi-Carrier Shipping
ShipEak helps in quickly connecting with 500+ global carriers including FedEx, Blue Dart, and India Post, for flexible shipping options. Scale operations effortlessly by adding new carriers within a day and optimizing deliveries using ShipEak multi-carrier shipping integration.
Logistics Automation
Automate key logistics processes, from tracking to order allocation, with ShipEak’s AI-driven workflows. Increase efficiency, reduce manual errors, and save time across shipping operations.
ShipEak – All in One Platform to Deliver Clarity, Build Trust, and Take Control of Post-Purchase Ecommerce Logistics
Power modules to simpilfy your entire logitics and post-purchase journey.
Complete Visibility After Every Checkout
1. Unified Post-Purchase Visibility Dashboard
Track shipments, monitor carrier performance, automate issue resolution, keep customers informed from dispatch to delivery..
One Dashboard. Total Logistics Control.
2. Centralized Logistics Control Tower
Manage tracking, returns, NDR, COD, carrier allocation, analytics, and customer communication from a single intelligent platform.
Everything Ecommerce Logistics Needs, In One Platform
3. Complete Ecommerce Shipping Management Operations Suite
From shipping and tracking to returns, COD, automation, and analytics, ShipEak helps brands simplify post-purchase operations at scale.
Connect Your Entire Logistics Ecosystem with ShipEak
4. Connected Logistics Ecosystem
Integrate ecommerce platforms, carriers, WMS, ERP systems, notifications, and APIs into post-purchase experience.
Manage orders, shipments, returns, automation without switching tools.
5. Ecommerce Success Operations Platform
Simplify logistics operations, reduce manual effort, and deliver better customer experiences at scale.
Real-time insights, automation, and visibility for growing businesses.
6. Logistics Intelligence Dashboard
Monitor performance, optimize routes, and make data-driven decisions that improve shipping efficiency.
How ShipEak customers improve revenue and retention
Get a Free Demo to Know More About ShipEak Product
Seamless integration
500+ carriers
Access a wide-reaching network of global shipping partners, including postal services, last-mile couriers, freight forwarders, 3PLs, LTL carriers, major carrier subsidiaries, and trusted local delivery providers.
50+ platforms
Getting started is simple- just plug into ShipEak native integrations with Shopify, NetSuite, Salesforce Commerce, Magento, Klaviyo, Zendesk, Attentive, and more.
Tracking API and webhook
No more complex coding. ShipEak developer-friendly tracking APIs and webhooks connect you to 500+ carriers worldwide without the hassle.
From Checkout to Delivery - Top Companies Trust ShipEak to Keep Customers Happy
35,000,00
Shipments Processed monthly
+2000
Cities Served Worldwide
+756
Satisfied Clients
+90
Operational Countries
Integrate multi-carrier tracking via API
Add shipment tracking to your platform effortlessly. With ShipEak’s API, you can offer real-time delivery updates without heavy development work.
- Global coverage: 600+ carrier integrations and 45+ languages
- Accuracy: Normalized data and standardized 5 main- and 28 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
FAQs on ShipEak Product Features
ShipEak provides AI-powered logistics automation, multi-carrier shipping, real-time tracking, returns management, branded tracking pages, and API integrations with eCommerce platforms and WMS/ERP systems. These features work together to optimize delivery performance and better customer satisfaction.
ShipEak integrates with over 500 carriers globally and uses advanced level machine learning algorithms to select the best carrier for each shipment based on cost, speed, and reliability. This ensures faster deliveries and reduced RTO rates.
Yes! Shipeak provide a self-service returns portal and automated notifications via email, SMS, WhatsApp, and IVRS. Customers stay informed, and your team saves time with reduced inquiries and manage the product returns.
Shipeak is built with enterprise-grade security, adhering to SOC 2, ISO 27001, ISO 27701, and GDPR compliance standards. Your data and customer information are protected with the highest security protocols.
Absolutely Yes. ShipEak connects with all the popular ecommerce platforms like Shopify and Magento, WMS/ERP systems, payment gateways, and other related marketing tools. This ensures a unified logistics ecosystem without disrupting your current workflows.
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