Top 10 ShipRocket Competitors and Alternatives for Ecommerce Shipping

Introduction of ShipRocket and Its Related Competitors

Shiprocket started its operations in 2012. However, back then, it was called SmartStore. The company went through two more name changes, KartRocket and Kraftly, before finally becoming Shiprocket in 2017.

The main goal of Shiprocket has always been to improve the messy logistics of sending and receiving things. Its attractive shipping solutions, like hyperlocal and expedited delivery, have made it a favourite among ecommerce businesses.

Not only that, Shiprocket has been successful in lowering shipping and logistics costs for many B2B shippers. It has also helped several retailers bridge the gap between online and offline stores with omnichannel optimisation. In short, Shiprocket is a great ally for any ecommerce business looking to improve their shipping operations.

However, brands that want a more comprehensive logistics solution may want to look for Shiprocket alternatives to improve their shipping operations and post-purchase customer experience. To that end, in this post, we’ll be discussing the top competitors of ShipRocket shipping software.

Top 10 ShipRocket Alternatives and Competitors in India for Ecommerce Companies [2025 Updated List]

Our curated selection focuses on introducing brands to features they might find missing in Shiprocket like automated returns management, cheaper order fulfilment, flat-rate shipping options and more. In the second half of the post, we give our best tips on how to select the best ShipRocket alternatives according to your unique business requirements.

#1) Narvar

Narvar is one of the best Shiprocket alternatives in India that provides a range of helpful options to help any size business enterprise improve its post purchase customer experience. Narvar is a shipping management platform providing end-to-end logistics support for ecommerce companies. This Shiprocket competitor provides shipping API integrations with more than 524 courier partners. It also connects ecommerce companies with multiple channels, i.e. Shopify, WooCommerce, Magento, etc.

Along with that, Narvar provides integrations with ERP and WMS that helps businesses in shipping label printing, packaging, AWB generation, and rapid delivery. Narvar prioritizes customer satisfaction by using tracking APIs that alert customers about their order status via WhatsApp, email, and SMS.

• Narvar product provides a complete user friendly dashboard to track and manage orders across all the shipping carriers.
• Regular analytics reports for improved shipping performance.
• Automated NDR management system that sends issue-specific queries to customers to reduce RTOs.
• Narvar provides branded order tracking pages for cross-sells and upsells.
• Accurate estimated delivery date projections.
• Pros: Narvar provides super fast onboarding cycles with next to no downtime.

The company automates returns management and keeps customers updated about the status of their returns, exchanges and refunds.

Cons: Narvar is best-suited for enterprise-grade businesses and MNCs. It is because of the immense amount of order volumes they can handle. It might not be the best fit for small businesses.

#2) Shipway

Shipway is a logistics and shipping aggregator that helps 670+ ecommerce companies in India by providing a lot of helpful features. Even though Shipway courier companies are limited, it works with top courier partners and gives cheap rates of ecommerce shipping. It integrates with 12+ couriers, ecommerce platforms like Shopify and Magento, and online marketplaces.

The businesses looking for an alternative to Shiprocket will find Shipway to be an efficient yet cost-friendly option. It also provides a proper reverse logistics system that helps in reducing the NDR & failed delivery percentage. It can help tackle the issue of fake delivery attempts with RTO automation solutions.

• Single platform carrier allocations with AI-Carrier recommendation engine.
• Check out live shipping rates and book the cheapest courier immediately.
• Get guaranteed COD remittance in 2 days and lowest weight dispute percentage promises.

Pros:

1)It is a cheaper alternative to Shiprocket. This makes it one of the best budget shipping companies for small and medium businesses.

2)Its customer service is also very proactive.
3)It has a decent PIN code coverage of 29000+ across India.

Cons:

Brands that have used Shipway in the past often face difficulty in their dashboards.

#3) AfterShip

AfterShip is another well known and reliable shipping solution that improves the post-purchase experience for ecommerce businesses located in India and globally. With its massive carrier network of 950 shippers, AfterShip is one of the best Shiprocket alternatives in the digital marketplace. The centerpiece of AfterShip services is undoubtedly its integrated tracking system.

It provides functionality to send real-time order tracking notifications to be sent to customers through email & SMS. These updates also include information about delivery exceptions. Sellers can also provide shipping insurance for their customers with AfterShip.

• Agile multi-carrier shipping for faster order management.
• Dynamic EDD calculation for improved conversion rates.
• AfterShip uses AI and ML for weight reconciliation to measure shipping charges correctly.
• It gives carbon emissions reports for a greener shipping workflow.

Pros: Aftership tracking feature is simple and comprehensive.

It syncs order data across platforms from multiple email accounts in a single window.

Cons: Many customers complain of an unprofessional and inefficient customer support team.

#4) Shipdelight

Shipdelight was founded in 2015 and it is a reliable SaaS company that operates as a shipping gateway and an ideal Shiprocket alternative. Shipdelight provides shipping services to eCommerce across India and 23+ other countries globally.

It provides pre-negotiated shipping rates to businesses on a pay-per-order model. This shipping aggregator also provides multi-location scheduled pickups and short COD remittance durations. All the orders via Shipdelight can be tracked online in real time manner.

• ShipDelight allocates orders with 25+ courier partners using an AI-enabled process.
• It provides a complete branding suite with customizable packaging, labels, and tracking page.
• It gives B2B, batch, bulk, and cross-border shipping options.
• It helps in connecting the web stores with popular online marketplaces, shopping carts, and other ecommerce tools.

Pros: Shipdelight provides flat rate shipping to all customers.

It automatically sends order status messages to shoppers via email and SMS.

Cons: Shipdelight lacks strict carrier SLA terms which result in delayed or failed deliveries and RTOs.

#5) ClickPost

ClickPost was founded in 2017 as a shipping aggregation platform and provides direct API integrations with 400+ courier partners that operate domestically and internationally. It has deep connections with selling channels like Flipkart and eBay. This makes reaching out to a global audience easier for ecommerce brands.

ClickPost allows online merchants to bulk upload their orders in CSV format. This alternative of Shiprocket works to automate and customize base shipping functions. It makes order fulfillment faster with GPS route optimization software.

• ClickPost provides a partial fulfillment solution. This is where a multi-part consignment is delivered by different couriers.
• It accepts Cash on Delivery (COD) orders across 12,000+ pin codes.
• ClickPost syncs orders between various management tools to enable easier order processing and schedule pickups.
• It also sends real-time order status updates to customers by email and SMS.

Pros: ClickPost allows brands to schedule order and freight pickups.

It operates on a Pay-as-you-go model. ClickPost has a Free Basic plan.

Cons: The company does not provide any solutions to manage shipping or delivery exceptions.

#6) Shipyaari

Shipyaari is a highly regarded shipping aggregator for its capacity to handle high enterprise volumes. It is integrated with 13 carriers and services around 23,000 pin codes. It provides proper integration with storefronts like Magento, Shopify, WooCommerce, OpenCart etc.

ShipYaari provides warehousing, returns management, bulk shipping, and B2B shipping options. It’s also a great Shiprocket alternative in India for hyperlocal businesses. The company has started providing same-day and next-day services under its ShipYaari Sprint banner. Shipyaari provides comprehensive money-back guarantee programs.

• ShipYaari provides tracking API integrations. This helps the customers to track their packages.
• It provides NDR management, RTO reduction, and advanced data analytics for monitoring shipments.
• It serves dropshippers with complete advanced level warehouse management solutions.

Pros: Shipyaari hastens AWB generation, shipping label printing with the use of shipping APIs.

It gives shipping insurance on all orders.

Cons: Shipyaari does not have a returns management feature. This makes handling the product returns tedious for businesses.

#7) ShipStation

ShipStation is a logistics aggregator with a massive fan following due to its cheap shipping rates. Ecommerce businesses looking for pocket-friendly alternatives to Shiprocket will surely find ShipStation very beneficial.

ShipStation is highly suitable for bulk booking at discounted prices when shipping with UPS, USPS, FedEx, and DHL. It is a one-stop destination for all your ecommerce supply chain needs because it connects brands to couriers, ERPs, storefronts, order and inventory management systems.

• It ships to 8 countries in the world.
• View, combine, and edit orders from a single user interface.
• ShipStation provides upto 82% discount on shipping with select courier partners like FedEx, DHL, UPS, etc.
• It provides a fully customizable email template for order updates.

Pros: ShipStation features a user-friendly dashboard making it easy for new businesses to navigate shipping processes.

It allows brands to customize and automate shipping and return rules. 

Cons: Many customers find the lack of a customisable performance report troublesome.

#8) Easyship

Easyship is a SaaS shipping platform for online merchants. Similar to the ones above, it makes shipping easier for brands with automated order management and fulfillment services. Easyship has become one of the biggest competitors of Shiprocket because of its dirt-cheap shipping rates, international shipping options, and customer support.

You can integrate your online store with Easyship and it automatically pulls all past and present order information so that entrepreneurs don’t have to fill it in manually. Businesses can set custom shipping rules for courier allocation, shipment size, value.

• It generates and emails return labels to customers for easy returns.
• It provides analytics reports for optimized shipping performance.
• It manages customs clearance for all DDP parcels at international checkpoints.
• EasyShip provides real-time shipping rates at the checkout page.

Pros: Easyship is absolutely free to use and has an intuitive platform that makes order management easy.

It helps businesses sell internationally by managing custom duties in a transparent manner.

Cons: Easyship users require customer support to sort shipping issues.

#9) Shippo

Shippo is an ecommerce shipping management platform that provides multi-carrier shipping benefits with 45+ courier companies in India. While Shippo does provide comprehensive fulfillment tools, including returns management, it’s most well-known for its bulk shipping options.

Shippo being a leading cloud-based shipping software, allows merchants to compare shipping rates across couriers and sync orders from different shopping carts. Customers can schedule pickups and returns according to their convenience.

• Customers can automate the shipping and return label generation.
• It gives white-labelling for brand projection and higher customer satisfaction.
• It prevents failed deliveries with the address validation tool.
• Digital POD and invoices make accounting hassle-free and are easier on the environment.

Pros: Shippo provides some of the cheapest rates for shipping labels which can be printed directly from the website.

Shippo customer service centre is extraordinarily prompt and ready to help.

Cons: A lack of API documentation makes service listing unclear and confusing.

#10) Parcel Perform

Parcel Perform utilizes the power of data and its huge network of 850+ couriers to provide the best delivery experience for companies. Its services are available in over 130+ countries. Brands looking for Shiprocket-like companies can utilize Parcel Perform because it provides a dedicated account manager for every brand.

This allows them to fine-tune your business to its highest potential. Parcel Perform provides a fully scalable shipping platform that provides tons of integrations with OMS, WMS, ERPs, POS, and CRMs. It gives customers complete visibility of the return/exchange and refund process through its unified returns management portal.

• Parcel Perform reduces the cart abandonment rates with accurate estimated delivery dates.
• It also lowers logistics costs with last-mile delivery optimization and SLA compliance.
• This software uses IoT (Internet of Things) to determine risks in transportation to avoid any hassle.

Pros: Parcel Perform is loved by its customers for its exceptional order tracking feature which relays real-time shipment status to shoppers.

The customer support is eager to help and can customize many of their features according to a brand’s requirements.

Cons: Parcel Perform often witnesses order delays.

Selection Process – Key Points to Take Care of While Choosing the Best Shiprocket Alternative & Competitor Software for Your eCommerce Company

Till now, you are familiar with the different types of services a shipping software can provide and the ways in which it differs from other available apps like Shiprocket. Below, we’ll walk you through what to look for when selecting a Shiprocket alternative in India that helps your business to grow further and increase revenue.

1) Serviceability And The Number Of Integrated Carriers

Successful e-commerce platforms can find logistics softwares that provides access to high serviceability and a substantial number of carriers. The serviceable number of regions and the shipping capacity of a logistics aggregator improves its serviceability.

Today all the ecommerce sellers are constantly pushing for rapid expansion. As a result, you need to make sure to choose a reliable Shiprocket competitor that can help you scale up in any location. However, it is also important to be aware of the consumer base your business is targeting before selecting a shipping or logistics aggregator from the available option.

2) Access To Lower Shipping Rates

Consumers are constantly looking for purchases that provide free or low-cost deliveries. So how can an e-commerce business find cost-effective shipping rates to provide a satisfying customer experience? 

In order to find the lower shipping costs, logistics software can utilize the power of intelligent recommendation engines. Integrated algorithms allow recommendation engines to find the best carrier-price combinations. You need to go for a shipping platform that uses AI-based courier allocation.

3) Delivery Speeds

Customers today are looking for express delivery speeds with options like super express, two-day, same-day, next-day, hyperlocal, and 2-hour delivery services. Some couriers like DTDC, Blue Dart, and DHL have deep expertise, team size, and technology in providing express delivery speeds at affordable costs. Therefore, choose a ShipRocket alternative that is integrated with such courier companies.

4) Order Tracking System

When purchasing online, customers can quickly become anxious about receiving their products. One simple way to put the consumer’s mind at ease is by giving them proper visibility in the shipping process. Order tracking systems integrated into logistics software are configured with API integrations to provide real-time shipment status of their order.

For instance, a top Shiprocket competitor utilizes dual APIs for complete visibility on the business shipping operations. You must also check whether your chosen shipping software sends order status notifications to customers or not. This helps in reducing the WISMO calls and further improving the customer experience.

5) NDR Management 

Delivery exceptions are part and parcel of the e-commerce order fulfillment process. Whenever delivery exceptions arise, an NDR or Non-delivery report is generated automatically. There are certain exceptions in delivery services like when shipments are stuck/lost. This gives failed deliveries due to incorrect customer information. The key to managing failed delivery is by providing quick resolutions in a timely manner.

The best shipping software resolves NDRs (Non-Delivery Report) Management by utilizing the proactive communication channels and real-time updates. So please choose the best alternative to Shiprocket wisely to support NDR management for your business.

6) Tackling RTO Percentage

RTO (Return to Origin) is the process of sending products back to the origin warehouse after a failed delivery. With more orders, there will likely be an increase in RTOs. This means an increase in the overall shipping costs.

Delivery exceptions can be reduced by staying in touch with the customers and relaying new information as soon as possible. Real-time management of shipping delays or exceptions can prove tremendously helpful in building lasting relationships.

You need to choose a delivery tracking solution that is well-equipped to handle RTOs by issuing multiple delivery attempts. Also, check whether they keep customers updated on a regular interval about when their orders might arrive.

7) Remittance Cycle

With an online business venture, it’s important to have enough money to afford some breathing room during tight financial periods. One area that needs constant monitoring is the COD remittance cycle of your logistics or 3PL partner.

The remittance cycle can make all the difference when deciding which logistics company to select- some only take 6 days, while others maintain 14-day periods between transactions. So, find the shipping platform with the lowest possible remittance cycle.

8) Insurance

Consumers should always feel confident enough to order any kind of product without apprehension of it getting lost or damaged in transit. Here shipping insurance becomes important in providing that level of security.

It is especially crucial for merchants of high-value items to choose a shipping solution that provides shipping insurance. Not only does it give  customers the best post-purchase experience, but it also protects vendors in case of loss or damage of items.

We understand that the best way to succeed as an online entrepreneur is to always keep learning about the best tools. But we also realize how difficult that must be. We hope our review of top companies similar to Shiprocket will help you find the perfect software for your business.

Top 5 Reasons Why eCommerce Companies/Online Sellers Switch to ShipRocket Alternatives

There is no doubt about ShipRocket being one of the leading shipping aggregators on the market. It provides lots of convenient solutions to improve businesses shipping mechanisms.

But, there are some aspects of ShipRocket that hold them back from using this platform and make them search for the best ShipRocket competitor. These include:-

1) Larger carrier network

As of now, ShipRocket only integrates with 30+ carrier partners. This limits the flexibility in choosing the right logistics provider for your business.

For example, if you want the best delivery service for your shipment, its carrier allocation engine will show you the result only among those 30 carriers.

On the other hand, if you go for a better ShipRocket alternative that has a wide network of carriers, you can find the best of the best carriers as per your shipping requirements, which further will improve logistics operations.

2) Industry-specific service requirement

ShipRocket does a great job when it comes to handling generic shipments. It caters to industries like fashion, electronics, consumer goods, etc.

However, if merchants need an industry-specific shipping solution, ShipRocket won’t meet their needs. This is because it provides standardized packaging and not efficient in handling high-value and perishable items.

So, if any business working under a niche and requires special handling of products, they must look for a ShipRocket competitor. 

3) International reach

Almost every eCommerce business wants to grow on the international level. However, ShipRocket isn’t a perfect solution for brands who want to reach their foreign customers. It works well only within India, covering around 23000+ pin codes in this country.

Plus, if you take a deep look into its carrier library, most of the logistics providers are India-focused. So, merchants who want to build their business reach across the world always opt for a ShipRocket alternative. 

4) More reliable and flexible delivery service

Most reviews have shown that the tracking solution provided by ShipRocket is not up to the mark. This means there can be shipping discrepancies and you won’t stay up-to-date with it.

Not only that, ShipRocket doesn’t let companies directly connect with the carriers, which hinders them from effectively controlling their shipments.

This also hampers customer communication. That’s why, for better shipment control and reliable shipping services, eCommerce companies invest in a better option. 

5) Business growth 

If a brand has just started out its operations and handles a limited number of shipments each month, ShipRocket is a perfect solution because of its low-cost setup.

But the moment it starts getting a higher volume of orders (say up to 1500 orders per month), it should better go for an alternative since the surcharges and commission that will come with ShipRocket’s services might affect the profit margin.

Contrastingly, an ideal ShipRocket competitor will be able to effectively handle a huge amount of shipments in a cost-effective budget.

6)Improved customer service

While ShipRocket is quite good in domestic delivery, omnichannel fulfillment, and other technology-related services, it needs to work on its customer support system in terms of 24/7 availability, proactive issue handling, etc.

Otherwise, it will not only affect business operations but also create misunderstandings among customers.

Thus, eCommerce brands go for a ShipRocket competitor to make their customer feel more valued and maintain a smooth logistics process.

Final Takeaway

A good shipping and delivery experience can make all the difference between a one-time buyer and a loyal customer. Today’s shipping processes and supply chain operations depend heavily on shipping software like Shiprocket to run smoothly. Therefore, every e-commerce company regardless of its size or monthly order volume must invest in a multi carrier shipping software.

We’ve discussed the many reasons why online merchants move away from solutions like Shiprocket to other intelligent AI-driven systems. We hope with our detailed feature list of Shiprocket alternatives, you will be able to find the perfect one for your business.

FAQs

1) What is Shiprocket?

Shiprocket is an ecommerce courier aggregator connecting ecommerce ventures with 20+ verified courier companies. This system enables businesses to integrate with and track orders across multiple courier partners through a single platform.

2) Which are the Reliable Shiprocket Alternatives in India?

A list of top Shiprocket alternatives and competitors in India with honest reviews are- 1)Narvar, 2)EasyShip, 3)Shipway, 5)AfterShip, 6)Shipdelight, 7)ClickPost, 8)Shipyaari, 9)ShipStation, 10)Parcel Perform. These software and aggregators provide an extensive range of services like API integrated tracking, post-purchase customer experience, shipping operation optimization, and all of it in a cost-effective platform.

3) Why Do People Shift To Shiprocket Competitors?

Ecommerce companies generally shift from apps like Shiprocket to other solutions when improving delivery mechanisms and customer experience becomes a priority. Brands shifting to competitor platforms are usually looking for more than Shiprocket tracking, customer support, and overall shipping experience.

4) When Should an Organization Start Looking For Shiprocket Competitors for Their Business growth?

When your company starts receiving more than 1538+ orders per month, you should start looking for Shiprocket alternatives that enable you to scale up your company alongside your order volumes. A good Shiprocket alternative will result in a greater customer experience.