Top 10 Best Courier Companies in India for Ecommerce Businesses

Introduction of Courier Companies in India

When you’re starting to integrate with courier partners, what do you need to consider before selecting a shipping service provider in India? A higher order volume is quite impressive for any D2C company. However the true success depends on properly fulfilling those orders and making sure of proper customer satisfaction.

After an order is placed, a new logistics system switches into high gear to ensure the parcel journeys by sea, road, or air to its final destination.

There are a number of factors that play an important role since the time a product has been picked from the warehouse and then delivered to the customer’s requested address. These are:- product safety in transit, the route being used for shipment, and the time taken for delivery, etc.

Further having a trustworthy and efficient courier company that provides unique expedited shipping options can help in improving the customer experience and further drive revenue for an ecommerce company in India.

With the continuous evolution of the ecommerce industry over the past decade, there has been a sharp increase in the number of courier services in India that deliver customer-requested orders on time. 

Every D2C company wants to ensure good, hassle-free courier services to grow its business in today’s competitive world.

The process has become more complex with more than 74+ courier service companies in India. This is because they can claim to be the best courier company in India for eCommerce due to different reasons.

However, this is not true and often business owners face difficulty to find the right courier delivery partner for their business operation.

To resolve this problem and help the Ecommerce business to finalize the best courier company or partner in India to fulfill their customer needs, we are here to help you in every possible manner.

The below-list of the best courier companies of India has been compiled after a proper review and research process and checking all the details.

We have checked key metrics like proof and security of the delivery, returns policy, logistics costs, NDR & RTO percentage, COD availability, weight, estimated delivery date, tracking of shipment, returns & exchange facility and finally prepared this exclusive list for Ecommerce business enterprises.

Top 10 Best Courier Services Provider Companies in India for Online Ecommerce Businesses [2025 List]

In a fast growing country like India, there exist more than hundreds of courier companies that provide top quality and cost effective delivery services to small, medium and large size e-commerce companies.

We have compiled the below list by including all types of delivery services that these courier companies provide to Indian customers. These are:- Domestic & International Couriers, Ecommerce and Logistics Solutions, Freight & Supply Chain Logistics, Hyperlocal & On-Demand Delivery, Quick Commerce.

You need to check the most updated list below of the top courier companies in India. With this information, you can finalize the best courier partner according to your eCommerce business requirements.

1) India Post

India Post has enjoyed the reputation of the best courier delivery service in the country for the past many years. India Post is the country’s national postal service with over 154+ years of experience that is providing high quality delivery services of important goods across India in a safe & secure manner.

Recently, India Post has introduced a number of important services to fulfill the ecommerce demand. It also accepts Cash on Delivery for online orders but charges a small tax on such types of shipments.

2) Delhivery

Delhivery was founded in 2011 to help small and medium size ecommerce companies to fulfill their customers’ demand in a timely and secure manner. At present, Delhivery provides its services to more than 89,67 customers from different parts of India.

Out of this, 78% are online businesses that deal in different niches like fintech, healthcare, fintech, education etc.

The primary reason for this is the availability of a wide range of services provided to its customers and this is further well appreciated. This also includes COD and reverse ecommerce logistics solutions.

However, its key focus lies in providing a range of unique high quality emerging options, i.e. quick-commerce and express delivery both.

With the help of Delhivery tracking, D2C companies can show accurate estimated delivery dates, automate the shipping label generation process & returns handling and also manage the shipping exceptions.

3) DTDC

DTDC (Desk to Desk Courier & Cargo) is the Indian division of the world’s top logistics company that provides e-commerce businesses the option of customizing deliveries per customer preferences and services like cash on delivery, shipping in bulk, quick commerce and hyperlocal delivery.

DTDC provides both (intercity and intracity) options for courier delivery services to support efficient order fulfillment based on customer demand.

Using the help of DTDC API integration all these different types of helpful services are possible. Some of the common ones are:- providing on time delivery tracking notifications, EDD, shipping rate calculation, order management and AWB generation.

4) Ecom Express

Covering 26182+ pin codes across India, Ecom Express is a heavy favorite for e-commerce businesses that handle high transaction products like jewelry.

Further the advanced level technology solution used by Ecom Express provides a proper security and surveillance process during the complete storage and transit phase.

It commands 45,02700 sq. ft. of storage space scattered across 2618+ Indian cities. Ecom Express also provides a ‘Try and Buy’ feature under value-added services, which is great for any ecommerce brand.

5) Blue Dart

Blue Dart is the world’s most popular courier company that was established back in 1983 and since then it has emerged as the best courier services for online ecommerce sellers. Blue Dart has a reach of 28,346+ pin codes in India and 192+ countries globally.

Some of the major services provided by Blue Dart include:- express delivery, shipment protection, automated proof of delivery (POD), cash on delivery, quick time & slot based on demand delivery, etc.

The Blue Dart Tracking API allows ecommerce companies to provide regular order delivery notifications by different communication means and provide live tracking of their shipments.

6) FedEx 

FedEx comes at the 6th place in this list of top India based courier services providers and made a unique name for itself by providing high quality shilling solutions for every type of business organizations. FedEx is often considered as one of the leading companies because it provides cost effective and reliable solutions, including express parcel delivery, freight shipping, e-commerce logistics, and supply chain management.

Using the help of FedEx tracking, any D2C business can connect their online store and provide full fledged services in the form of returns management, order tracking & notifications, WhatsApp integration, shipping label creation, order fulfillment and secure handling of shipments.

7) Shadowfax

Shadowfax began as a courier company in India in 2015 to solve last-mile delivery problems in the logistics sector. With its dedicated workforce of 26 lakh riders, Shadowfax is one of the fastest hyperlocal delivery companies in India. 

For e-commerce companies, it provides both forward and reverse logistics services like warehouse pickups, tracking of shipment in real time, cash on delivery management, transportation via air or land.

Its ability to reach the remotest parts of the country makes Shadowfax one of the top courier services in India.

8) Gati

GATI is another popular name in this list that started its business operation in 1989 to optimize distribution for retailers and online businesses.

At present GATI provides its services to over 16129 pin codes within the country. It has a wide reach that extends to 735 out of the 739 different districts within India.

It provides ecommerce companies in India a wide variety of distribution options that includes express delivery options, transportation mechanisms, and warehousing solutions. Gati has much experience handling COD orders and allows pick-up from warehouses to be customized.

9) Aramex

Aramex is renowned all over the world for the extraordinary courier delivery services it provides to businesses and individuals. It currently provides delivery services to 3123 pin codes across India.

Aramex is a complete solution for ecommerce because it can help them build an online store on MartJack or ShopGo.

Aramex provides cost effective shipping, real-time order tracking, and sustainable logistics initiatives to its customers. It also has a strong presence in top cities across India and currently helping businesses and individuals with efficient courier solutions.

Most importantly, Aramex’s customer care is available 24/7 to answer and resolve all customer queries or complaints.

10) Safe Express

Safe Express is among the oldest courier companies in India and it has more than 12+ years of experience in the eCommerce logistics industry. Its B2B logistics services fulfill the demand of certain industries like ecommerce, education, fintech, pharmaceuticals, healthcare.

Safe Express provides multi-location storage and distribution services. Safe Express secured delivery services, which include receipt of proof-of-delivery on fulfillment, give online businesses an added advantage. It covers over 96% of India’s districts along with providing last-mile delivery & reverse logistics.

11) Ekart Logistics

Ekart is another leading provider of courier services in India that was founded back in 2009 and currently owned by Flipkart. It provides first and last mile delivery services to more than 3592+ PIN codes across different cities of India.

The Ekart API helps ecommerce companies to connect their online store with other popular technology partners, storefronts and marketplace and give different payment options to its customers.

These are internet banking, COD, UPI, wallets, credit & debit card etc. The Ekart shipping API integration provided by ShipEak and other tracking software helps customers to get the update for their orders in a real time manner.

12) Professional Courier Services

The Professional Couriers (or TPC in short) is a leading courier company in India that was founded in 1987. And since then it has been providing domestic and international shipping services. It has a range of logistics services that is suitable for individuals, ecommerce firms and large scale business enterprises.

TPC (i.e. the professional courier) provides quick delivery options for urgent shipments using the help of Express and Same day delivery. It is primarily known for its affordable pricing, strong logistics infrastructure, and reliable delivery network across rural and urban areas.

13) Xpressbees

Xpressbees is another delivery company that successful e-commerce businesses have trusted for years. This courier company has been operational in the B2B, B2C, and cross-border logistics sectors since 2015. It has an extensive reach of 19,278+ pin codes throughout the country.

In B2B shipping, Xpressbees uses a proprietary technology platform to plan the fastest delivery routes for 1286+ vehicles. This also ensures end-to-end visibility of the shipment and reduces costs on shipping.

This courier company has large storage facilities across 45 Indian cities. It makes the warehousing hassle-free for ecommerce companies.

14) UPS

UPS (United Parcel Service) is a popular American logistics company that delivers to more than 214+ countries worldwide including India.

It helps the online store owners in optimizing their supply chain and distribution network by giving them time-definite deliveries and management services on demand. UPS allows slot-based delivery and can pick up & drop off packages at some specified points.

UPS helps ecommerce to ship bulk orders, store items in the UPS warehouse for later orders. It also gives real-time tracking information to their customers.

It is the best courier company in India regarding shipment visibility, performance analytics, and packaging materials.

15) DHL

DHL (Dalsey, Hillblom, and Lynn) comes on the 15th position in this list of top providers of courier delivery services in India. It covers more than 23,192 pin codes across the country and maintains proper quality standards in maintaining the wastage and certain other environmental footprint in the order delivery process.

DHL gives shipping insurance for all types of outbound parcels to help customers about the security of their shipped goods.

Top 10 Helpful Tips to Select the Best Courier Delivery Company in India for Ecommerce Growth

In the above section, we have given you a complete list of the best courier companies for ecommerce shipping in India. However, we understand that it’s yet confusing for someone to finalize the ideal option. After all, each of them give dynamic shipping solutions that make it quite difficult to pick one among them.

That’s why we have provided some key criteria you must check before choosing the courier. Please remember that no company is perfect and somehow lacks some services.

So, if any courier company ticks off most of the boxes (if not all) mentioned below, that’s your perfect suit.

1. Geographic coverage

First things first, ensure the courier covers those areas or countries where most of your orders come from. Otherwise, you may fail to fulfill your customers’ fast delivery demands. 

If you are an India-based company and you get more than 66% of your orders from the United States, then you should definitely choose one among DHL, FedEx, and UPS.

This is because these players have a strong presence in the US. This makes the whole ecommerce delivery process faster and more convenient.

Alongside that, if you are looking for international growth, check the number of countries a shipping partner is available in. The higher the number, the better will be its services.

2. Delivery speed

Today customers want ultra fast delivery of their requested orders in a quick period of time. As a result, the speed of order delivery is a critical factor that helps your ecommerce business to stay ahead of your competitors and further fulfill the customer demand on time.

Due to this reason, you should choose a courier company in India that gives faster EDDs. This means an ideal courier company should have the capability to deliver a parcel within 1-3 days.

Some companies like DHL also provide same-day delivery. It is another plus point if your main focus is to improve customers’ shopping experience.

Note: Please keep in mind that the courier must also have standard shipping services (3-8 business days) along with express delivery. It’ll give you the flexibility to provide multiple delivery options to customers as per their needs and help you improve your profit margin. 

3. Scalability

The volume of eCommerce orders fluctuates a lot! During certain seasons, it’s near to nothing, while during the peak times, it significantly spikes up. 

A good courier partner must be flexible enough to handle this sudden surge in orders without any compromise with the service quality or delivery times.

Hence, when choosing the best logistics company in India for your Ecommerce business, clarify with the team or check their service page to ensure it can have your back during peak times. 

4. Availability of real-time tracking technology

After hitting the buy button, customers’ main priority is to get their orders on time. They eagerly wait for their parcels and frequently visit the tracking page to check the progress of their order.

A recent study found that around 97% of shoppers want to track their orders in real time and they visit the tracking page at least 3.5 times a day.

Now, if your chosen courier company in India doesn’t provide you with the option of real-time tracking, it may hinder the overall shopping experience of your customers.

However, almost every company we have mentioned above luckily provides this real-time shipment tracking functionality.

Some of them even send on-time notifications as well which is a good point you may consider when choosing the best logistics service provider.

5. Special delivery handling options

Most eCommerce businesses sell perishable goods and fragile products, such as fresh flowers, food & beverages, glassware, electronics, medicines, etc.

Needless to say, these products need special handling and packaging to ensure they reach the end customers in an undamaged condition. 

For example, if you are shipping flowers, you need to track the temperature from time to time, so they remain fresh. On the other hand, you need to consider special packaging such as strong cardboard boxes, cushioning materials, etc for delicate items. 

So, if you sell such products, you need to go for a courier company that offers these special delivery services. 

6. Courier expertise

Every courier company has its own expertise and weakness. Some are really good at handling bulky items while others can handle small parcels and mail in an ideal manner. Further there are some companies that have deep expertise in handling international shipments.

To give an example, Delhivery is a really good option if an eCommerce merchant sells large, bulky items. And at the same time USPS can take care of mail delivery in the most efficient way.

As a result, the courier service provider you choose will depend on your business requirements. As per the product type, you can choose a company that will better fulfill your shipping needs.

7. Other complementary services

When it comes to eCommerce shipping, you should not measure a company’s ability only from the perspective of delivery. There are lots of other factors that make a courier company in India a good choice for eCommerce businesses. These include:-

• Warehousing services to manage your inventory
• Multiple pick-up and drop-off locations to improve customers’ experience
• Delivery rescheduling option to reduce the number of failed deliveries
• Electronic POD option to simplify the delivery confirmation process
• Simplified returns management service to improve customer loyalty 
• Address validation or zip Code lookup functionalities to ensure successful delivery

If your preferred courier service provider offers a few of these (if not all) solutions, you can definitely go for that. 

8. Shipping insurance option

Misfortune often arrives unannounced for anyone. They are similar to unexpected guests. Similarly, shipment loss or theft can strike without warning and give some serious threat to your bottom line. The risk escalates when you’re shipping high-value items like jewelry or precious stones.

To solve all such types of risks, it’s important to partner with a reliable courier company that provides shipping insurance to give complete protection of the customer goods.

These companies reimburse the declared value of goods if they are lost, damaged, or stolen during the delivery process. It helps in protecting the overall profitability and maintaining proper delivery operations.

9. Integrations

Though it’s not a major criterion, it is a good-to-have one in an ideal shipping company in India for Ecommerce delivery. As an eCommerce owner, you must be dealing with lots of portals and dashboards.

So why add more? Most companies mentioned in the list like DHL, USPS, Delhivery provide APIs that you can connect with your current tech stack to consolidate tasks like tracking, shipment creation, and address validation without constant tab-switching.

10. Track records and active customer support system

Courier companies in India often make big promises on their websites. However in reality, they don’t always deliver the best results after hiring.

So even if a service looks like the perfect fit, you need to make sure to read all their customer reviews to get a better and much clearer picture.

You can also take the help of their social media channels to get a better understanding of their business. It also helps to ask people in your network for honest and first hand feedback.

Also, before finalizing a courier partner, take a close look at their customer support and check all necessary details. You need to make sure they are responsive and helpful when issues come up.

They need to guide you all through new processes and keep you informed of any updates. If the answer to all of that is yes, then you’ve likely found the right partner.

Conclusion

At last, these are the top courier companies in India that you can partner with and deliver your customer’s orders on time and on their desired location. They have been in business for the past couple of years and have a good customer base & reputation for providing high-quality courier services within India. Hundreds of small and medium-sized ecommerce businesses have hired these courier service providers to fulfill their customer needs on time.

FAQs

1) Which is the fastest courier company in India?

DHL, Delhivery, India Post and DTDC provide the fastest courier delivery service in India. Both of these courier services offer expedited delivery.

2) Which is the best courier partner in India for secure ecommerce shipping?

The safest courier companies in India are DTDC, BlueDart, Delhivery, ShadowFax, and FedEx, etc. These carriers offer shipping insurance, so ecommerce sellers don’t have to worry if items are lost or broken in transit or while handling.