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Streamline Your Logistics, Optimize Operations, and Scale with Confidence
ShipEak Logistics Automation
In today’s dynamic eCommerce and D2C world, efficiency and agility are no longer optional—they’re critical for success. Manual logistics processes, fragmented systems, and human errors can derail deliveries, erode customer trust, and limit scalability. Enter ShipEak’s Logistics Automation module, an AI-driven solution designed to simplify and optimize your entire supply chain, from order processing to final delivery.
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ShipEak Logistics Automation
Manual logistics processes often cause delays, errors, and inefficiencies that impact both operational costs and customer experience. Automated systems, powered by AI and machine learning, enable:- Faster, error-free processing, Reduced operational overhead, Improved delivery accuracy and speed, Enhanced customer satisfaction, logistics for peak seasons and global expansion. ShipEak Logistics Automation module transforms complex workflows into efficient, and intelligent operations.
Key Features of ShipEak Logistics Automation Module
AI-Powered Workflow Automation
ShipEak’s system automates repetitive and time-consuming tasks like order verification, label generation, carrier allocation, and tracking updates. After using machine learning, it dynamically adapts to changing delivery conditions and further ensuring the right decisions are made in real time.
Intelligent Order Processing
Orders from multiple sources like eCommerce platforms, marketplaces, WMS, or OMS are automatically ingested and processed. ShipEak ensures correct order validation, fulfillment prioritization, and real-time status updates, eliminating manual bottlenecks.
Automated Carrier Selection and Label Generation
Forget manual carrier assignments! ShipEak uses performance data, delivery preferences, and cost considerations to automatically select the best carrier for each order. Once selected, the system instantly generates accurate shipping labels, reducing fulfillment time and errors.
Seamless Integrations Across Systems
ShipEak connects effortlessly with your existing tech stack, including Shopify, Magento, BigCommerce, WooCommerce, WMS, OMS, and ERP platforms. This ensures synchronized data flows and unified logistics operations without the hassle of switching systems.
Real-Time Tracking and Notifications
Every shipment is tracked in real time, with proactive updates sent via WhatsApp, SMS, email, or IVRS. This not only reduces “Where is my order?” (WISMO) inquiries but also enhances transparency and customer satisfaction.
Smart NDR (Non-Delivery Report) Management
ShipEak automates the management of failed deliveries by initiating proactive communication with customers to resolve issues. It updates carrier partners for re-attempts, helping reduce Return to Origin (RTO) rates and improving delivery success.
Returns Management Automation
Streamline reverse logistics with automated returns approval, label generation, and customer notifications. ShipEak ensures that return workflows are handled efficiently, maintaining customer trust and reducing operational burden.
Performance Analytics and Insights
Access real-time analytics on every stage of your logistics chain, including:- Order processing times, Carrier performance and delivery success rates, RTO trends and exceptions, Inventory and warehouse metrics, Customer feedback and satisfaction. These insights help you to make data-driven decisions that optimize performance and reduce costs.
Rule-Based Automation Customization
Tailor ShipEak’s automation workflows to fit your business needs. Set rules for carrier selection, prioritize specific order types, or apply logic for high-value or fragile shipments. This flexibility ensures your logistics are aligned with operational goals.
ShipEak - All in One Platform to Deliver Clarity, Build Trust, and Take Control of Post-Purchase Ecommerce Logistics
1. Send timely tracking updates to customers to keep them updated
2. Enable a Single Order tracking page for customers
3. Identify Shipping Delays and auto-escalate to shipping carriers
4. Take 'Issue Specific' Customer feedback on failed deliveries and send to carriers
5. Help Customers to report Fake Delivery Attempts by carriers
6. Final Outcomes achieved by the Ecommerce Company
How ShipEak customers improve revenue and retention
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Seamless integration
500+ carriers
Connect with ShipEak extensive network of global carriers, postal services, last-mile couriers, freight forwarders, 3PLs, LTL carriers, and major carrier subsidiaries, along with dependable local delivery services.
50+ platforms
Power up your store with instant integrations to Shopify, NetSuite, Salesforce Cloud Commerce, Magento, Klaviyo, Zendesk, and Attentive- no coding needed.
Tracking API and webhook
Simplify your shipment tracking with the most reliable multi-carrier APIs and webhooks; designed to connect with 500+ carriers and built to save your team hours of coding.
World-Class Brands Automate Logistics Flawlessly with
ShipEak’s Intelligent Platform
A big opportunity for your business growth. Delivering Results for Industry Leaders. We are
proud of our work for and have worked hard.
35,000,00
Shipments Processed monthly
+2000
Cities Served Worldwide
+756
Satisfied Clients
+90
Operational Countries
Integrate multi-carrier tracking via API
Easily embed shipment tracking into your platform. ShipEak’s tracking API enables multi-touchpoint visibility while keeping development demands low.
- Global coverage: 600+ carrier integrations and 45+ languages
- Accuracy: Normalized data and standardized 5 main- and 28 sub-statuses
- Data integrity: AI helps recognize new tracking number patterns
- Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
FAQs on ShipEak Logistics Automation
Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help
ShipEak’s Logistics Automation module streamlines your entire logistics workflow by automating tasks like order processing, carrier allocation, label generation, and real-time tracking. This reduces manual errors, accelerates shipping, and ensures accurate deliveries.
Yes! ShipEak’s platform is fully customizable, allowing businesses to set their own rules for order prioritization, carrier selection, and routing based on their unique needs. Whether you operate in eCommerce, manufacturing, or 3PL, ShipEak integrates seamlessly with WMS, OMS, ERP, and eCommerce platforms. This flexibility ensures logistics automation that works for your specific business.
By automating order validation, carrier selection, and tracking updates, ShipEak eliminates manual intervention and significantly reduces the chances of delivery errors. Automated processes ensure accurate shipping labels, optimized routes, and proactive exception handling, resulting in lower RTO rates and reduced operational costs. This leads to a smoother, more cost-effective delivery experience.
Absolutely! ShipEak supports multi-warehouse and multi-location logistics management by intelligently routing orders to the most suitable fulfillment center. The system considers factors like inventory availability, carrier performance, and customer location to optimize delivery speed and reduce costs. This capability ensures efficient operations, even for complex supply chains.
Yes, ShipEak adheres to strict security and privacy standards including SOC 2, ISO 27001, ISO 27701, and GDPR compliance. All data is securely handled across systems, ensuring the protection of both business and customer information. This compliance and security give businesses peace of mind while automating their logistics operations.
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