Customer Experience Mistakes in Ecommerce

Introduction Setting up an e-commerce business is not an easy task. The digital marketplace is getting more competitive every year, putting pressure on online sellers to stand out from the crowd. Making even small marketing mistakes can disturb e-commerce businesses' bottom... Read More

​Top 10 eCommerce Fulfillment Companies in UAE

Introduction For any eCommerce business to effectively serve customers, especially in a vast and diverse region like the UAE, it needs to place its faith in external resources and tools, the foremost of which is an eCommerce fulfillment services company. E-commerce fulfillment... Read More

Multi Carrier Tracking For International Orders

Introduction No doubt, seeing your business grow globally gives another level of excitement, especially when you have built it from scratch.  But let’s face it: fulfilling international orders requires extra hard work. As the shipments pass through multiple carriers and transportation modes... Read More

How D2C Ecommerce Brands Can Engage With Customers

Introduction The source of customer loyalty lies in immaculate customer engagement, wouldn’t you agree? Customer engagement is creating ways for online shoppers to keep interacting with brands beyond the instant of a transaction. So far, brands like Warby Parker and Glossier... Read More

Top 10 Ecommerce Blogs

Introduction In the early days, only those who spent years amidst towers of books were considered wise. On the contrary, the fast-paced modern lifestyle does not allow us the luxury to spend years looking for the right information to help our... Read More

Top 7 Project44 Competitors and Alternatives

Introduction Whenever we search for transportation and logistics software on the internet, Project44 always pops up. It offers a number of solutions like shipment tracking, ETA management, container tracking, shipment analysis, and more to help you improve your overall logistics process.  Despite... Read More

Top 10 Post-Purchase Customer Experience Software

Overview Post-purchase customer experience is everything that happens to a customer after they have purchased anything from a brand. The post-purchase customer experience is an important metric for eCommerce companies because it helps them understand how consumers view their brand, their quality... Read More

Online Consumer Behavior in Ecommerce

Introduction of Online Customer Behavior and Ecommerce Expectations  Consumer behavior and expectations are ever-changing. What remains trendy today may very well be forgotten tomorrow. Therefore, understanding customer behavior and evolving with their expectations is a must to-do for any business to... Read More

Top 5 Ways Returns Management Improve Customer Experience- Best Practices

If you’re an online store owner, then you must be familiar with the returns process. Returns or reverse logistics are integral to any eCommerce business. Interestingly, the more an online business grows and thrives, the more the number of returns... Read More

What Estimated Delivery Date (EDD) Means for Carriers & Customers

Introduction Have you ever purchased something online without reviewing the estimated delivery dates (EDD)? Maybe sometimes, but in most cases, people buy online only after checking the promised delivery dates. And why not? It shows them when they can expect their... Read More